On the other hand, Coupa users on TrustRadius report that the platform’s mobile application is not very user-friendly. Relatedly, SAP Ariba’s documentation is lacking in detail and does not provide new users with much assistance. Even users that like SAP Ariba overall note that it can be complex and difficult for new users to set up. SAP Ariba users report that the product is not the most appropriate choice if the business only needs to process orders simply and directly, in real-time. Limitationsīefore deciding to purchase either solution, consider the limitations associated with each product.
Users especially value the platform’s ability to handle complex or manufacturing-related procurement needs and environments where things could otherwise get out of hand. SAP Ariba also provides robust, customizable reporting. Reviewers on TrustRadius like SAP Ariba for its customizable purchase order workflow, with status updates and reminders to create process visibility. Users also report Coupa is easy to integrate with third-party business systems like ERP platforms. When used for procurement, Coupa makes it easy to create requisitions and place orders. However, each product offers a few unique features as well.Īccording to end-users on TrustRadius, Coupa’s employee expense and invoice tracking are well-liked and produce clear results, mirroring the company’s goal of creating expense transparency and oversight.
There are several reasons large businesses rely on Coupa or SAP Ariba to manage their procurement processes. On TrustRadius, both Ariba and Coupa tend to be preferred by midsize businesses and enterprise organizations. Though the products offer very similar functionality, SAP Ariba focuses more on process improvement while Coupa focuses more on responsible spend management and visibility (though each solution addresses both of these problems).
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